Shipping policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. 

Shipment rates

Shipping rates and delivery estimates vary. All orders over $50 receive free domestic USPS first class (under 16 oz.) or priority mail shipping (16 oz. and over).


Shipment method

Estimated delivery time

Shipment cost

USPS First Class

4-7 business days

$3.99

USPS Priority Mail

2-3 business days

$12.99

USPS Express Mail*

1-2 business days

$19.99


*These rates and delivery times are estimates based on USPS system and not 100% guaranteed.

Shipment to P.O. boxes or APO/FPO addresses

Shipments to P.O. boxes or APO/FPO addresses will be sent USPS First Class Mail or USPS Priority mail depending on weight. 

Shipment confirmation and order tracking

You will receive a shipment confirmation and tracking number via email.

Customs, duties, and taxes

KANZI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

KANZI is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

KANZI will ship to any country outside the USA as long as postage is paid and USPS or UPS deliver to the address given. We are not responsible for damaged, lost, or stolen shipments (see above). We are not responsible for duties or tariffs, fees or delays in shipment related to these.

Returns Policy

Returns are usually accepted within 30 days of receipt as long as the items are not damaged or worn. Please visit our Returns and Refund Policy. If you have questions, please contact us by phone (205.202.5667) normal business hours or anytime by email at info@kanzicraft.com.